The Lobby Lounge

Alyssa Landau a month ago

Fab service from Jenny. I love coming here as a special treat. The hotel is so gorgeous, with a beautiful, fragrant garden in the middle. The Lobby, where the tea is served, is exactly the sort of ambiance of a classic tea room if expect. The food is decent, with the inventive pastries as the highlight. The service this time around was great. I opted for vegetarian options, which was accidentally forgotten by the kitchen. The server brought back extra sandwiches for the minor inconvenience. You get two pots of tea to share with the table. We even got to take some to go, which I haven't experienced at any other tea services below. These small extra touches are much appreciated. Definitely plan to come back again, especially given the rotating menu.

J C a month ago

Beautiful food, but the extras add up fast. I really wanted to love this experience, but came away disappointed for reasons that had nothing to do with the food itself. The tea service was genuinely great — well-prepared, nicely presented, and our server was an absolute gem: attentive, warm, and clearly knew her stuff. That part deserves full marks. Unfortunately, everything around the food fell flat. The atmosphere and setup felt underwhelming for the price point, and small details added up in a way that felt more like nickel-and-diming than hospitality — $12 for a sparkling water being a prime example. The real dealbreaker, though, was the automatic 20% service charge added to my bill without any option to adjust it. I understand the reasoning some restaurants give for this, but it defeats the entire purpose of a tip, which is meant to reflect the service received, not be dictated by the house. I'm normally a generous tipper — over 20% when service earns it — but I want that to be my choice, not a line item I discover on the bill. Between that and the add-ons, I paid $130 for a solo tea that, atmosphere aside, felt overpriced. If a business needs more revenue to pay staff fairly,

Jessica Clark 3 months ago

Beautiful atmosphere for a delicate afternoon high tea and pastries. You start with two different teas and can switch them out later. The teas were flavorful and aromatic. We also had champagne and sparkling water. The live pianist was amazing to hear. The staff were all very friendly and welcoming, able to answer all our questions.

Suki Thind 9 months ago

We came here to kick off my mom’s 80th birthday week with Afternoon Tea, and it was perfect! The service was friendly, welcoming and informative. The large tea room with large windows was the perfect setting on a November afternoon. The tea itself was great, and the sandwiches were delicious. The harpist even played “Happy Birthday” for my mom, and I love how she played familiar songs as well. The experience was very pleasant.

Kristin Marzec a year ago

We had a wonderful experience at the afternoon tea service. We were celebrating my husband's birthday and our anniversary, and our waitress Kimberly treated us so well. Very kind and attentive. The food is absolutely delicious - especially the scones! It's a neat experience whether you're staying at the Langham or just in the area.